Yaro
Win the work.
Deliver it.
Keep the customer.
One business support system for campaigns, enquiries, jobs and customers — speaking your industry's language from the first day. The same records carry a piece of work from first enquiry to final invoice, then show your customer the part that concerns them.
The problem
Four tools. Three gaps. One leak.
Nothing in the usual stack is broken. The revenue is lost between the boxes — in the handovers nobody owns.
Marketing tool
CRM or spreadsheet
Job tracker or whiteboard
Shared inbox
What falls through each gap
The enquiry nobody answered
First response is the single biggest predictor of winning the job — and nothing is watching the clock.
The job nobody chased
Progress lives in somebody's head, so the slip is discovered by the customer rather than by you.
The invoice nobody raised
Work finished, milestone passed, and the billing step was in a different system altogether.
What Yaro is
One system across the whole revenue cycle
The same records carry a piece of work from first enquiry to final invoice — and then show your customer the part that concerns them.
Win the work
- Campaigns with real budgets and spend
- Multi-touch attribution across three models
- Pipelines and scoring you define
- First-response targets on business hours
Deliver it
- Jobs run on milestones per service
- Documents, forms and e-signatures
- Ranked worklist and work allocation
- Invoicing tied to milestones
Keep the customer
- A portal in your colours and words
- Progress, documents and invoices
- Two-way messaging against the job
- Health scores and churn-risk flags
Industry packs
It speaks your trade on day one
Choosing a pack renames what the software calls things, seeds a pipeline that matches how you sell, and loads the services you offer.
A law firm sees matters and instructions. An agency sees pitches and projects. A clinic sees episodes and patients. Packs are not exclusive — adopt several and their service catalogues merge, while one nominated pack decides the vocabulary. You are useful on day one instead of after a month of configuration.
Marketing & creative agency
Legal services
Healthcare & wellness
Real estate
Professional services
Immigration & visa
Education & training
Logistics & transport
Home & field services
Travel & tourism
Gym & fitness
General business
Win the work
Know which marketing actually paid
Budgets, spend and returns per campaign — attributed by the whole chain of contact rather than whichever advert happened to be last.
Budget against real spend
Cost per lead and cost per acquisition, measured rather than estimated.
Multi-touch attribution
First, last and even-weight compared side by side. They routinely disagree, and the disagreement is the insight most tools hide by picking one.
Capture pages and QR codes
Hosted in your branding; a form fill arrives already attributed.
Stages you define
Rename, reorder, and set the win probability that feeds the forecast.
Transparent scoring
Every rule that fired and what it contributed, listed on the record — so the team can disagree with it intelligently.
Duplicates caught on the way in
Matched on email, phone and name-and-company, then merged by a person rather than silently.
Decide
One ranked list, not another dashboard
Across enquiries, tasks and customers at risk — ordered by urgency, value and winnability, with the reason on every line.
Most systems tell you what happened. Yaro is built to answer what you should do about it — and to do that on day one, not after months of accumulating data.
Yaro design principleWeighted forecast
Commit and best case, derived from your own stage probabilities rather than a vendor default.
The revenue leak, quantified
What is slipping, what it is worth, and who owns it — as a list, not a chart.
The week in sentences
A written digest of what closed, what is leaking and what needs attention, in your industry's vocabulary.
Keep the customer
The portal that answers ‘where are we?’
Every customer gets their own view of their own job — in your colours, using your words, with no password to forget. The customer portal is included rather than sold as an add-on.
Progress they can trust
The milestone the work has genuinely reached, not a status somebody remembered to update.
Internal steps never leave
Margin checks and review gates are removed server-side, before the response leaves the building.
Documents, messages, invoices
Both directions, all attached to the job rather than scattered across an inbox.
Built to be trusted with your customer list
The parts you cannot see in a demo
Separation and consent are architecture here, not a setting somebody has to remember to switch on.
Separated at the database
Every business is isolated by PostgreSQL row-level security. A query issued without a business attached returns nothing at all — not everything.
Two factors for staff, none to forget for customers
Staff sign in with a password and an emailed code. Customers use a one-time code, so there is no password to reset or reuse.
Consent per person, per channel
An opt-out recorded anywhere suppresses that address everywhere — across contacts, customers and enquiries alike.
Roles, permissions and an audit trail
Who can see fees, who can export, who can approve. Every consequential action is recorded with who did it and when.
Getting started
Live this afternoon
No implementation project. No data-migration consultancy. Nothing to install.
Every figure on a dashboard clicks through to the records it was computed from. Read the numbers back to their source before you commit to anything.
Register
Create the account. Nothing to install.
Pick your pack
The software renames itself, seeds your pipeline and loads your services.
Bring your people
Invite the team and set roles across the workspace.
Open the portal
Customers get access the moment they sign — nothing extra to configure.
Campaigns, enquiries, jobs and customers
One system, from first enquiry
to final invoice.
Yaro is built by Inducer Solutions in Burnaby, British Columbia. Ask for a walkthrough of the real application — every screen, both sides.